It turns out that if you’re not identifying risk in the places you
would never think to look, then your business is missing out on some of
the hard lessons learned by the devastating earthquake and tsunami that
struck Japan in 2011.
The six months of biblical flooding in Thailand
that followed during that same year would seem to make 2011 an annus miserabilis best
forgotten—but instead, those events continue to inform more nuanced
thinking around, and response to, disruptions that have followed in
their wake, such as last year’s massive flooding in the U.K. and
Germany.
Prior to 2011, catastrophic events and supply chain disruptions
typically brought all hands to the pump in their aftermath, but once
things returned to something approaching normalcy, business as usual
resumed, with risk issues retreating beneath cost savings and other
day-to-day considerations with more readily understood bottom-line
implications.
Redefining Supply Chain
The buzz in the business world on the heels of the 2011 CATs (as
catastrophic events are referred to by risk experts) was all about the
immediate supply chain disruption. But as the headlines faded from view,
a more holistic and nuanced approach to managing and mitigating supply
chain risk emerged. For starters, experts began to refer not to supply
chain, but rather to “value chain networks.” This wasn’t just a case of
business lingo gone wild, as is so often the case, but rather an
acknowledgement that companies needed to strategically address risk
issues far beyond not being able to get widgets from Point A to Point B.
In short, it wasn’t just the castle that was coming under attack. It
was the entire kingdom.
“The Japanese tsunami and Thai floods were game-changers,” says Nick
Wildgoose, Global Supply Chain Product Leader at Zurich Insurance Group
and Chairman of the Supply Chain Risk Leadership Council.
“The 2011
issues continue to have a colossal impact on industry.”http://www.bloomberg.com/native/article/?mvi=8d74023956614e23900266a441530879#!/
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